A : Check if the shooting bolts in the locker are protruding out. If yes, enter your user password. The bolts will slide back in. You can now close the locker. If no, locate the limit switch inside the locker and press the same. The shooting bolts will be pushed out and the closing chime will play. Touch the wake up key on the touchpad, enter your user code and the opening chime will play. You can now close the lid and lock the locker
A : There is a possibility that the battery within the locker has drained out.Open the safe using Mechanical Otherwise override keys. Replace the old battery with a new one.
A : The Goldilock wally Trio can’t be grouted.
A : Goldilocks wally Trio has a highly sensitive vibration sensor. Avoid keeping any item/ liquid on Goldilocks. If the problem still persists, disable the vibration sensor and contact Godrej Security Solutions’authorised service centre on 1800 209 9955.
A : The shooting bolts must have got stuck. Please get in touch with Godrej Security Solutions’ authorised service centre on 1800 209 9955.
A : 14 KG
A : Refrain from using any liquid to clean the touchpad. A damp cloth can be used instead. You can use a soft brush to clean the interiors of the locker.
A : If the battery is low, a red low battery symbol will be visible while activating the keypad
A : Open any compartment of the product. Press '0' button twice followed by '#'. The buzzer will beep twice confirming that the product has entered the mode for configuring the master code. Enter the current master code and confirm it by pressing '#'. Now enter your 6 digits that you wish to use as the new master code followed by '#' key. Then re-enter the same new code followed by '#' to confirm. The buzzer will long beep three times confirming that the master code has been changed successfully.
A : Open the compartment for which you wish to change the user code. Press '0' button twice, followed by '*' to enter the configuration mode. . The buzzer will beep twice confirming that the product has entered the mode for configuring the user code for the compartment door that is open. Now enter your 3 to 6 digits that you wish to use as the new user code followed by '#' key. Then re-enter the same new code followed by '#' to confirm. The buzzer will long beep three times confirming that the user code has been changed successfully.
A : Open any compartment by entering the user/ master code. Press '*' key twice, followed by '#' key. The buzzer will beep twice confirming that the alarm has been disabled successfully.
A : Open any compartment by entering the user/ master code. Press '*' key, followed by '#' key twice. The buzzer will beep twice confirming that the alarm has been enabled successfully.
A : Open the safe using Mechnical Otherwise override keys.
A : If you have forgotten the user password, you can open the locker with the master password. Mechnical Otherwise override keys.
A : In such a scenario, if the locker is armed, the alarm will get activated. However, for enhanced security.
A : The keyhole for the keys is at the bottom of the product. Insert the key and rotate it counter clockwise.The battery holder is placed in the bottom compartment. Open the bottom compartment and remove the cover of battery holder.Insert a new 9V alkaline battery.
A : White
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