A : Check if the shooting bolts in the locker are protruding out. If yes, enter your user password. The bolts will slide back in. You can now close the locker. If no, locate the limit switch inside the locker and press the same. The shooting bolts will be pushed out and the closing chime will play. Touch the wake up key on the touchpad, enter your user code and the opening chime will play. You can now close the lid and lock the locker
A : There is a possibility that the battery within the locker has drained out. At the bottom of the locker, there is separate provision where a 9V alkaline battery can be connected temporarily. Locate the sticker on the bottom surface, peel off the same. Connect a new 9V battery to the connector. You can now key in your user password and open the safe. Replace the old battery with a new one.
A : The locker can’t be grouted. Goldilocks is portable. However, the movement of the locker can be restricted with the help of a laptop lock cable.
A : Goldilocks has a highly sensitive vibration sensor. Avoid keeping any item/ liquid on Goldilocks. If the problem still persists, disable the vibration sensor and contact Godrej Security Solutions’authorised service centre on 1800 209 9955.
A : The shooting bolts must have got stuck. Please get in touch with Godrej Security Solutions’ authorised service centre on 1800 209 9955.
A : 5 KG
A : Refrain from using any liquid to clean the touchpad. A damp cloth can be used instead. You can use a soft brush to clean the interiors of the locker.
A : This is an indicator that the battery is low. You will have to change the battery.
A : Open the safe. Press ‘0’ button twice, followed by ‘#’ to enter in configuring mode. The buzzer will beep three times confirming that the safe is in ‘configuring the master code’ mode. Enter your previous master code and then confirm it by pressing the ‘#’ button. The buzzer will beep twice. Change your master code now by entering your new 6 digit code followed by the ‘#’ key. The buzzer will beep twice. Re-enter your master code followed by ‘#’ to confirm it.
A : Open the safe. Press ‘0’ button twice, followed by ‘*’ to enter configuring mode. The buzzer will beep three times confirming that the safe is in ‘configuring the user code’ mode. You can now change your user code by entering your new 3 to 6 digit code followed by the ‘#’key. Re-enter your new code followed by ‘#’ to confirm.
A : The locker must be in open condition first to disable the alarm. Enter the user code/master code and open the safe. Press ‘*’ twice followed by pressing ‘#’ key. The buzzer will beep twice confirming that the alarm is disabled.
A : The locker must be in open condition first to enable the alarm. Enter the user code / master code and open the safe. Press ‘*’ once followed by pressing ‘#’ key twice. The buzzer will beep a string of sounds to indicate that vibration alarm is enabled.
A : Contact Godrej Security Solutions’ authorized call centre on 1800 209 9955. The safe would probably have to be broken open.
A : If you have forgotten the user password, you can open the locker with the master password
A : In such a scenario, if the locker is armed, the alarm will get activated. However, for enhanced security, a laptop lock cable will restrict the movement of the locker from its current location.
A : Unpack the product, lift the lid. Just above the touchpad, to the top left corner, there is a detachable cover. Remove the cover. Gently pull out the battery connector. Connect a Z and insert the battery in the slot with the connector facing upwards.
A : White
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